KACE Product Support Question
In the following SQL statement, what does the < > operators do?
MySQL Workbench nor KACE likes these characters used around <CHANGE_ID>. I got the code for this ticket rule from several different ITNinja articles for a submitter response custom ticket rule, but why doesn't it work for me?
LEFT JOIN HD_TICKET_CHANGE ON HD_TICKET_CHANGE.ID = <CHANGE_ID>