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Best Practices Question


In K1000 5.4 SP1, there is a new "Current Article Rating" feature at the bottom of each actual KB article. Mine has a hover hand, but it doesn't actually work.

03/05/2013 2691 views

In K1000 5.4 SP1, there is a new "Current Article Rating" feature at the bottom of the actual KB article. Mine has a hover hand when moving the mouse over the different rating dots, but it doesn't actually record a choice.

How can I get this rating function to work?

 

Answer Summary:
I believe it will only work when you are logged into the User Portal. I am assuming that Dell designed it for the users to give feedback so they may have only made it accessible on their end.
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I believe it will only work when you are logged into the User Portal. I am assuming that Dell designed it for the users to give feedback so they may have only made it accessible on their end. 

Answered 03/05/2013 by: nshah
Red Belt

  • Sure enough, that's it exactly. Thanks for the response.
 
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