Is there a way to import a csv file into the knowlege base?  I have found ways of importing into the helpdesk, but this is not what we need.

0 Comments   [ - ] Hide Comments


Please log in to comment

Answer this question or Comment on this question for clarity



Are you trying import existing knowledge base artilces from another helpdesk solution?  I don't believe it is possible to do that. 

Answered 04/03/2013 by: Timi
Seventh Degree Black Belt

Please log in to comment

Trying to import another helpdesk into the knowledge base so we can search it.

I found how to import another helpdesk into Kace. But was wondering if it can be imported into the knowledge base.

Answered 04/03/2013 by: klthomas01
Second Degree Blue Belt

  • FTLOG, Dell, could the need for this feature be any more obvious?
Please log in to comment
Admin Script Editor
Admin Script Editor is an integrated scripting environment available free here at ITNinja