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12/04/2018 106 views

Hi All, 

I'm attempting to wisely label users that will go into my KACE appliance so that we can use it for Helpdesk ticketing. Is there a method of user import that acknowledges Active Directory group memberships and creates labels based on those groups?

Or do I have to do that all by hand?

Thanks, 

Chris.

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  • You need to create LDAP labels, define your BASE DN and use LDAP filters.

    Imported users matching your LDAP criteria will be added to that label you created.

    See:
    https://support.quest.com/kace-systems-management-appliance/kb/200179/how-to-create-a-new-ldap-user-label

    Some Filter Examples at the end , here:
    https://support.quest.com/kace-systems-management-appliance/kb/111795/how-to-setup-ldap-authentication

    Another examples:
    https://stackoverflow.com/questions/1032351/how-to-write-ldap-query-to-test-if-user-is-member-of-a-group

    https://www.netiq.com/documentation/operations-center-57/service_modeling/data/bqnt756.html

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