Implementing Upgrade

I am stuck up in implementing upgrade to previous version. Previous version is having two vendor supplied MSI’s.
Below are the scenarios tried:
1) Installed both the MSI’s of previous version. Then installed current version, only the 1st MSI of previous version is getting uninstalled, while the 2nd MSI is not getting uninstalled.
2) Installed only the 2nd MSI of previous version. Then installed the current version, now the 2nd MSI is getting uninstalled successfully.

Kindly let me know if anyone has come across similar problem.

0 Comments   [ + ] Show comments

Answers (3)

Posted by: anonymous_9363 13 years ago
Red Belt
If the 2 original MSIs install products with a different ProductCode, there IS no problem.
Posted by: bishal048 13 years ago
Senior Yellow Belt
No the product code is same for both the MSIs.
Posted by: pjgeutjens 13 years ago
Red Belt
I might be mistaken but I find it hard to believe you have 2 different MSI's with the same productcode installed side by side on 1 system...

kindly provide the following for all 3 of your packages (new one and 2 old ones):

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ