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Implementing Upgrade

I am stuck up in implementing upgrade to previous version. Previous version is having two vendor supplied MSI’s.
Below are the scenarios tried:
1) Installed both the MSI’s of previous version. Then installed current version, only the 1st MSI of previous version is getting uninstalled, while the 2nd MSI is not getting uninstalled.
2) Installed only the 2nd MSI of previous version. Then installed the current version, now the 2nd MSI is getting uninstalled successfully.

Kindly let me know if anyone has come across similar problem.

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Answers (3)

Posted by: anonymous_9363 14 years ago
Red Belt
0
If the 2 original MSIs install products with a different ProductCode, there IS no problem.
Posted by: bishal048 14 years ago
Senior Yellow Belt
0
No the product code is same for both the MSIs.
Posted by: pjgeutjens 14 years ago
Red Belt
0
I might be mistaken but I find it hard to believe you have 2 different MSI's with the same productcode installed side by side on 1 system...

kindly provide the following for all 3 of your packages (new one and 2 old ones):

UpgradeCode
ProductCode
PackageCode
ProductVersion
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