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iManage / Filesite / Interwoven hangs Outlook 2010

Hi,


We are running the latest version of Filesite on +-400 computers. On about 10% of these we have Outlook 2010 hanging on loading. If we remove the Filesite add-in it works fine. Users need to end task on Outlook to try again. Running outlook.exe /resetnavpane works most times but is not a long term solution.

Any ideas?

I'm not getting any answers from Autonomy etc.

 

Thanks

Dave


2 Comments   [ + ] Show comments
  • One thing i can add is Filesite does not work with 64bit versions of office. This is one reason why most of my users are still on 2007 - Al.B 5 years ago
  • I would upgrade both iManage to 9.3.3 and at least Office 2016. I was a lot of issue with older version - tcherm 3 years ago

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