Software Deployment Question

ikernel.exe and Setup.exe hangs during silent install and uninstall using InstallShield v6.00.000

10/22/2012 3814 views

Hello Everyone,

I have create a .iss (response file) using the /r flag while performing instalation and uninstalation process.

But now when I am trying the respective .iss files to perform the same operation, both iKernel.exe and Setup.exe hangs and in task manager it shows the Setup.exe as Not Responding.

I have used process monitor for identifying any issue and observed that the threads created by iKernel and Setup.exe are not exited... but the same process works fine for manual installation.

Could you please guide me in identifying the root cause of this issue.

Thanks in advance!!!

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All Answers



What the log file says?

Answered 10/22/2012 by: sumitsingh1984
Second Degree Green Belt


Log file says: Result Code as 0 (Success).

Answered 10/23/2012 by: Aditya Gupta
White Belt

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