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KACE Product Support Question


i need to know how to setup a bootable situation from within kace

01/14/2020 54 views

i have windows ADk en winpe installed en from the sda manager I do a KBE upload. That works fine.

But from the other end I have  a non bootable situation

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Hi, I have some more info about this problem:

the laptops select ipv4, pXEboot is selected, you get the K2000 systems deployment menu, but every option gives " operation not supported", and the laptop reboots.

I am new to Kace, so I haven't got a clue where to look. What can I troubleshoot?

Answered 01/14/2020 by: hendrikjan
White Belt

  • After the Operation not Supported message, there has to be a URL for ipxe.org printed.

    The URL will take you to a page, with more information about the problem you are having.

    -Have you tried a different model\brand to make sure this is not a hardware\BIOS compatibility issue?

    -Have you tried with a computer plugged into the same subnet as the KACE SDA? (to make sure this is not a switch portfast issue).

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