I need a user account to test changes that the end user sees.

I made a user in AD and its not showing up in Kace after a scheduled push. When I try to log in with that user I getĀ Login Failed: Incorrect LDAP user name or password.

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Answers (2)

Posted by: KevinG 1 year ago
10th Degree Black Belt

What version of the SMA?

Does the user exist in Settings -> Users?

What is the Role of this user?

What URL are you using when trying to login?

After login attempt are there an error message displayed in the Logs tab -> Server Errors or K1000 Log?

  • --10.1 ?
    --I originally built the user then created in AD?
    --"user console only"
    --was having a hard time with looking in logs from home. will check when I go in. - tkroeker 1 year ago
Posted by: tkroeker 1 year ago
Senior White Belt

Found it. I wasn't adding the email to the import schedule for who I wanted added. Thanks

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