I have been trying to move "submitter" in Ticket List Layout up a couple of spots but it stays where it is at.

On the list of items in Que customization I grab the 3 line icon up and it moves but after saving there is no change. 

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Answers (2)

Posted by: Hobbsy 2 years ago
Red Belt

Then I suggest you log it as a bug with support, or make sure you are on the latest version 10.1.99

I just tried to replicate the issue, actually fully expecting it to fail, thinking that Sat Survey and title will always default to the top spots out of necessity, but no, it moved Submitter to the top of the page for me, good luck

Posted by: tkroeker 2 years ago
Senior White Belt

I found where to do this at. Thanks

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