I am wanting to create a report that will get the total number of tickets created by a specific user.
I would also like for it give me information about each ticket. At least the ticket number so I can easily look up the ticket.
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Posted by:
Hobbsy
1 year ago
You should be able to do this using the report wizard, just select the queue that you need on the first screen, the column fields you want to show on the second and then in the wizard at the last step, set the value to show where Ticket submitter = your required call logger
