/build/static/layout/Breadcrumb_cap_w.png

HP Deskjet 460 Bluetooth

Have some problem taking a capture from the cd which comes with the printer!!!

If i install the software it works fine.

But if i start wise and try to make a capture it fails(Im not able to do this at all)
Any idea why and any suggestion to solve this

I guess i have to make a capture because when you run setup.exe -you're able to choose between
*bluetooth
*Wireless
*usb

I shall only install the bluetooth drivers

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Answers (12)

Posted by: rpfenninger 17 years ago
Second Degree Green Belt
0
I've had once a software which wasn't able to install when Wise was running as well.
I then started Wise, made the first SetupCapture, closed Wise, installed the app normal and finally started Wise again to do the second Capture. This worked for me.

Cheers
Posted by: Bankeralle 17 years ago
Second Degree Blue Belt
0
What do you mean by

I then started Wise, made the first SetupCapture, closed Wise, installed the app normal and finally started Wise again to do the second Capture. This worked for me.

Can you please explain a bit more??
Posted by: rpfenninger 17 years ago
Second Degree Green Belt
0
I thought you've got the problem, that you can't install your printer application while you have Wise Package Studio open (after the first Capture).
That's why I mentioned that I closed Wise after doing the first Capture, then my application installed fine (but not so if Wise was still open). After the installation of the specific application I reopened Wise to do the second (Post-)Capture to create a package. I guess in my case it was a .dll file which was accessed through the setup program which was locked while Wise was open.

Did I get you wrong? Sorry about that.

What do you mean by But if i start wise and try to make a capture it fails(Im not able to do this at all)

Do you receive any error messages?
Posted by: dj_xest 17 years ago
5th Degree Black Belt
0
Hi Bankeralle,

Please explain more in details the problem you are facing so we can have clear understanding of what's going on. Your package could be a device driver that you are having a hard time fixing... [:D]
Posted by: Bankeralle 17 years ago
Second Degree Blue Belt
0
Thx for all the effort guys

Best thing is to see it for yourself i guess!!!
I downloaded the driverpackage for hp deskjet 460.

If i run setup from my package i have no problemos installing the software.
I choose the bluetooth adapter end everything works ok

But im not able to make a capture by wise by staring the setup.exe file.
I try to make a capture by starting the setup.exe i choose what language i want(english) and then the installation just ending with error "setup was unable to complete the installation, please run setup again"

The thing thats should pop up after the choose language dialog box is the licence agreement!

If i then close wise and try to run setup.again i get the same error


Let me also add that the software contains a native msi fil hpdeskjet460.msi but this i try to start this msi file manully i get the same error.
The best thing is to use this i guess but, and just make a mst file. But since im not able to i guess i have to make a new msi file

Hope this is enough info you.
I guess the best way is to try it yourself to see what happens.
Posted by: AngelD 17 years ago
Red Belt
0
Do a guick search on the forum and you'll find that you must set properties and remove customaction checking if the setup.exe was launched or not. This is common with InstallShield packages. Hope it's an installshield MSI ;)
Posted by: Bankeralle 17 years ago
Second Degree Blue Belt
0
Yes it's a installshield package[:@]

I have tried to take an admin isntall. Setup.exe /a
dont work!!!

i have also tried to add the property ISSETUPDRIVEN=1 but not any luck

Help
Posted by: AngelD 17 years ago
Red Belt
0
Run the setup.exe and grab the msi from your temp folder (%temp%) when the first dialog display.

Have a look at http://itninja.com/question/msi-corporate-standardiser6&mpage=1&key=䦊 to prevent setup.exe requirement.
Posted by: Bankeralle 17 years ago
Second Degree Blue Belt
0
Hmmmmmm

Ok i did as you said
started the setup.exe. Choosed what language i wanted English (Will be using 1033.mst)
The msi file which is copied to my %temp% folder is 55fb89.msi

Well if i try to start this msi same shit happens

I added ISSETUPDRIVEN=1 to this native msi file but no luck

I also tried to follow what you described

Here follows some steps to remove the requirement for launching the installation without using setup.exe:
Add the property ISSETUPDRIVEN and give it a value of 1. This will fool the InstallScript based MSI that the installation was invoked by setup.exe, which in case of launching setup.exe the iDriver.exe would have done this. Remove the OnCheckSilentInstall custom action from the InstallExecuteSequence table to prevent the MSI from checking if a silent installation was performed without using Setup.exe. Remove the ISVerifyScriptingRuntime custom action from the InstallUISequence table to prevent the MSI from checking if the installation was launched using setup.exe during UI sequence



The others things you described here is not listed in the msi at all(custom action Onchecksilentinstall, ISVerifyScriptingRuntime)

I see under tips and tricks that there should be avideo with this
Dealing with InstallScript for Administrators.

But i cant find it on my DVD. Is it on one particular DVD
Posted by: AngelD 17 years ago
Red Belt
0
http://itninja.com/blog/view/appdeploy.com->-training-videos->-dealing-with-installscript-for-administrators
Posted by: AngelD 17 years ago
Red Belt
0
The msi file which is copied to my %temp% folder is 55fb89.msi
The msi will often be located in a sub directory in your %temp% folder. Did you verify that the 55fb89.msi was the actual msi extracted from the setup.exe? You could use process explorer from sysinternals to find out the location from where the installer was run.
Posted by: Bankeralle 17 years ago
Second Degree Blue Belt
0
If i use process explorer i see that the setup is calling another exe included on the cd

I tried to make a admin install from this file and yes it work(But it customizes my package asking me what driver i need etc).
After the admin install is finsih. I got a directory which cotains a bunch of files(exe,bat,msi and drivers etc) it looks pretty like the orginal cd but it has removed the drivers,language i dont need i guess. It has also created a bat file(install.bat) which installs the bluetooth driver for me. But again if i try to make a capture from this file(nothing happens).
The file is working fine if i dont have started the capture

I tried to use process explorer on this batch file also, but this file also calls the msiupgrd.exe file like the previous setup.exe file did.
the it uses

msiexec /i "path to org msi file" /qb! RESPONSE=respnse.ini TRANSFORM=" path to 1033.mst file" SEUPEXEDIR=(path to the setup dir catalog)The orginal msi file "hp deskjet 640.msi" is not able to run if i copying it to another directory-it depended on some other file(guess the responsefile)

Response.ini contains only info about what port it should and what featuers that should be insalled

The "best soultion" for my work is to use the org msi file. But i was hoping not to include a bunch of other file in the SETUPDIR directory
So thats why i guess i have to make our own msi file(a msi file which included all the files that are needed)

i have also tried to add the property ISSETUPDRIVEN=1 to the org msi file

But the thing you were asking for yes 55fb89.msi is the org msi file which is extracted from the setup.exe
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