I have seen all these posts but none seem to work. One user sent me the recommendations from Kace to try the "C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe" /uninstall PROPLUS /dll OSETUP.DLL" but who are we kidding...That doesnt work. Office 2013 gives error of "Office 2010 components were found and cant be removed, install closes. The other option I tried and fails is using the OCT tool and under "add Installation and run program but that gives the same error as above. Can some help me get Office 2010 Pro plus 32 bit removed so i can install Office 2013 64 bit. Could use some help.....the company purchased 2013 64bit before i came on board, it was not my choice, now im stuck with it. Specific instructions + screenshots would be great instead of a cryptic anwsers  


0 Comments   [ - ] Hide Comments


Please log in to comment

Community Chosen Answer



I recently had to uninstall 64bit office 2010 pro to install the standard version. In the 2010 pro plus installation directory there is a setup.exe. Also, there should be a folder in the same directory called updates. Inside updates should be a silentuninstall.xml. 


The command I ran was


 "\\pathofoffice\setup.exe /uninstall  ProPlus /config \\pathofoffice\updates\silentuninstall.xml"


Replace pathofoffice with the path of your office 2010 pro installation. 

If you can not find the silentuninstall.xml try creating your own xml file with the following in it.


<Configuration Product="ProPlus">

<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />

<Setting Id="SETUP_REBOOT" Value="NEVER" />


Answered 09/12/2013 by: Casien
White Belt

Please log in to comment
Answer this question or Comment on this question for clarity


The recommendation from KACE does work, with a little work.

In the script:

Launch a program

Directory: C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller

File: setup.exe
Parameters:  /uninstall PROPLUS /config $(KACE_DEPENDENCY_DIR)\config.xml

If you look in the ISO or CD for the Office install, there is a config.xml in the ProPlus.WW directory.   Copy it out and edit it with note pad to this: 

<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<Setting Id="SETUP_REBOOT" Value="IfNeeded" />

Save it as config.xml and upload it to script as a dependancy.

Bingo bango it works.

Answered 07/08/2015 by: jharrell
Third Degree Blue Belt

Please log in to comment

It looks like a known issue with MS and they have a KB on it:

http://support.microsoft.com/kb/2269468 and a 2010 guide: http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx.

If this doesn't help you are at the end of line for gracefully removing office and you might check in with Microsoft Support.


Answered 09/12/2013 by: EVEEN
Green Belt

Please log in to comment
Admin Script Editor
Admin Script Editor is an integrated scripting environment available free here at ITNinja