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Miscellaneous Question


How to make a custom status for support tickets in the K1000 software

11/24/2015 1412 views
Hello,

I am trying to make a status, "out for repair", for our k1000 as a service.  I do not know where to start for this or how it is done, any help would be great.

Thanks,
Aaron Norman
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Go to the admin panel, go to service desk then to configuration. Under ticket defaults select customize and then add the changes where you need them.
Answered 11/24/2015 by: Aaron.norman
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