KACE Product Support Question

How to link multiple assets to a single ticket?

11/26/2014 1827 views
I am having an issue assigning multiple assets to a single ticket. I was wondering if there is a way that I can make this possible.

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All Answers

You can do a custom field that pulls the asset names and make it multiselect but that will be very difficult to use if you have a lot of PC's. If you know the max number of assets you want to assign and it's a low number you can create multiple single select custom fields that all pull from the asset table. This second option will work nicely if you have different asset types you need to attach (computer, printer, software, etc...)
Answered 11/26/2014 by: h2opolo25
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