KACE Product Support Question

How to expand the ticket window under (Company Helpdesk-> Tickets) when using it on laptop?

11/15/2018 238 views

Under company helpdesk (left pane): you see "Tickets | IT Help Desk".

If laptop is docked and we are using monitors, then we are able to see at least 10-12 tickets but when using it on the laptop, we can hardly see 1 ticket, the cursor gets really small. Would appreciate if someone could assist us with that. Its extremely time consuming to scroll each and every ticket. (Monitor use is fine).

Thank you!


0 Comments   [ + ] Show comments


All Answers


Can you show a screenshot ?

Answered 11/15/2018 by: AbhayR
Red Belt

  • This screenshot is at the bottom if the laptop screen so just imagine how small it is; can see one ticket at a time

Answered 11/16/2018 by: mattcu
White Belt


What is the display resolution of your laptop monitor?

Answered 11/16/2018 by: AbhayR
Red Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ