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KACE Product Support Question


How to expand the ticket window under (Company Helpdesk-> Tickets) when using it on laptop?

11/15/2018 238 views

Under company helpdesk (left pane): you see "Tickets | IT Help Desk".

If laptop is docked and we are using monitors, then we are able to see at least 10-12 tickets but when using it on the laptop, we can hardly see 1 ticket, the cursor gets really small. Would appreciate if someone could assist us with that. Its extremely time consuming to scroll each and every ticket. (Monitor use is fine).

Thank you!

 

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0

Can you show a screenshot ?

Answered 11/15/2018 by: AbhayR
Red Belt

  • This screenshot is at the bottom if the laptop screen so just imagine how small it is; can see one ticket at a time
0


Answered 11/16/2018 by: mattcu
White Belt

0

What is the display resolution of your laptop monitor?

Answered 11/16/2018 by: AbhayR
Red Belt

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