11/15/2018 155 views

Under company helpdesk (left pane): you see "Tickets | IT Help Desk".

If laptop is docked and we are using monitors, then we are able to see at least 10-12 tickets but when using it on the laptop, we can hardly see 1 ticket, the cursor gets really small. Would appreciate if someone could assist us with that. Its extremely time consuming to scroll each and every ticket. (Monitor use is fine).

Thank you!


0 Comments   [ + ] Show comments


All Answers


Can you show a screenshot ?

Answered 11/15/2018 by: AbhayR
Red Belt

  • This screenshot is at the bottom if the laptop screen so just imagine how small it is; can see one ticket at a time

Answered 11/16/2018 by: mattcu
White Belt


What is the display resolution of your laptop monitor?

Answered 11/16/2018 by: AbhayR
Red Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login