Good day guys,

I have to package a product called LabelMatrix 7.0, the original setup is a wise installer (which only accept setup.exe /s and doesn't work in my case because I need to type the licence key!). Anyone know a way to do it? or, my second option is to package this setup into a MSI using the AdminStudio repackager wizard. it works, I can install but it won't open because it didn't record the licence during the setup.exe.

So basically my real question is how to add the licence key into the MSI, I tried to add PIDKEY into the MSI property and did not work :(


Answer Summary:
Use ini file generated by the installer
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  • Would you kindly share exactly how you did this as I have this program and haven't figured it out as of yet.
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Community Chosen Answer



You can run processMonitor and see where that license info gets entered.  What you're seeing sure sounds like there's an MSI that's getting re-snapped. when that happens, you get all kinds of funky things going on.

Answered 04/18/2012 by: Arminius
Second Degree Green Belt

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Answer this question or Comment on this question for clarity



Do you have access to a comparison tool like kdiff or Beyond Compare that would allow you to compare a machine that has your package installed to one that has a manual install?

Another step to take would be to do the same comparison with a tool like ProcessMonitor, and look where the application (manual install) goes to look for the license data. Then look if something goes wrong with your package install.

Third option is a gap capture: install your package, then start a capture with AdminStudio, and install the manual install ontop of your package, stop the capture and see if anything extra is installed.

Final point is that when it comes to licenses, if said licenses somehow use machine-specific data to generate their footprint on the machine, the package might not work on another machine than the one it was captured on..

Answered 04/19/2012 by: pjgeutjens
Red Belt

  • Thanks for the hint, I will give a try to that.
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If it is an vendor .msi, create an .mst file for the application(rename the vendor msi file & save as in .mst).

and edit your trasform . go to  setup editor -> properties. 
Go to new property and Add PUBLIC PROPERTY (license number) name as  ISX_SERAILNUM
enter your license key in value ***************
Save the file and install the application using the command line option 
C:\msiexec /i application.msi TRANSFORMS =application.mst /qb.
The application will get install in the quiet basic mode

Answered 05/17/2012 by: saranyadurairasu
Orange Belt

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I finally manage to find a ini files which was a response file of the executable after the install. I copied that file in my installation folder after my MSI installation and it worked.

Answered 04/19/2012 by: jmpouliot
Second Degree Blue Belt

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If you packaged the setup into an MSI yourself then it's up to you to determine how to incorporate the license. You'll need to find the footprint of the license in your application and make sure it's in your package.

Have you checked to make sure the Wise Installer does not contain a vendor MSI? Keep an eye on the %TEMP% folder while running the install.

Answered 04/18/2012 by: pjgeutjens
Red Belt

  • I haven't seen any msi unfortunately!
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Your capture is not recording the License key, run the installwatch to see where it is putting that file. and then incorporate that into the package.

Answered 04/27/2012 by: er.hsingh
Orange Senior Belt

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package this application running setup using the AdminStudio repackager..... use manual install while doing the capture and put the licence key....

Answered 04/18/2012 by: amjadrehman24
Third Degree Blue Belt

  • that's what i've been doing.. but then when I run the msi (it installs fine) then open the apps. the apps automatically shutdown after I click ok on the prompt saying "no license key found"

    it's a mess!
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