KACE Product Support Question

How to do a Custom Inventory to get the Bitlocker key

10/09/2019 379 views


I'm new to SMA. Does anyone know how to get the custom inventory to store the Bitlocker key protector information’s in our SMA device inventory? I was able to enable to run the PowerShell command which enabled Bitlocker and encryption.

Any help will be appreciated. 


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Always think at first how to get the info via CLI.
As soon as you know this you can cast it into a custom inventory rule.

In that example you can do it like that:
ShellCommandTextReturn(cmd /c manage-bde -protectors C: -get)

Answered 10/09/2019 by: Nico_K
Red Belt

  • I created the custom inventory rule in Software, but somehow it does not pull any information. Total Deployed is 0 on the bottom. Did I do this right?

All Answers

  • Thank you. This is the exact way that we want to do. But I have a problem to pull the key back to KBOX. The custom inventory does not pull anything. Do you have any idea?
    • Hi Pamzhao,
      can you share what the output looks like if you run the "manage-bde -protectors C: -get" command in a cmd?
      • Thank you for your reply. I finally got my script working. What I missed here is that I have created the Customer Software, but I didn't install and distribute on a computer. Once I installed to a computer, it automatically inventories the rest of the computer.

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