I have the Avaya One-X Agent soft phone that I am trying to push through my KACE server. It is an .exe file zipped up with the .msp file that no matter what I do will not install. I see where KACE is trying to install the software but it never actually installs the software. When I run the .exe on my computer the UAC makes me approve it, would that have anything to do with why it is not installing?

I am up for any suggestions.

Thanks :D
0 Comments   [ - ] Hide Comments


Please log in to comment

Answer this question or Comment on this question for clarity


If UAC pops up, it might need administrator rights in order to install.

You can test this by installing in a command prompt opened by PSEXEC.  This simulates Local System, which is what a managed install will use:  https://www.kace.com/en/support/resources/kb/article/How-to-mimic-running-a-script-as-Local-System-User-Scripting

If you need admin, switch to an online kscript and use the runas option.
Answered 08/31/2014 by: jknox
Red Belt

Please log in to comment