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How to block email from Service Desk in K1000

I need to block an email address from generating tickets. It's an outside entity that we no longer want to generate tickets.

How would I go about this?


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Answers (1)

Posted by: AbhayR 5 years ago
Red Belt
1

You can add the email in "System Email Exclusion" list under Service Desk Configuration->Configure Service Desk Email Preferences

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