With over 400 machines, spanning five domains that are not trusted, how do I determine he Kace agent is on all machines that it's supposed to be on?  I know if the agent stops, the host will be removed from inventory - and I'm alerted to this, but there have been a few cases recently where the Kace agent wasn't installed at all.

The Kace agent is installed via GPO, but I have not found this to be reliable.




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You are better off using provisioning to catch the machines vs GPO.  We have laptops that they log on locally with so they are not getting policie updates execpt when we call them in.  They still use the network even though they are not logging on to the domain so we catch them with provisioning.

Answered 10/23/2013 by: SMal.tmcc
Red Belt

  • Thanks for the information. I've tried provisioning in the past and I could not get it to work properly. I will investigate that again.
    • We set our's up for each subnet so we can spread out the load all day long
      • We have 20 subnets. Can you please offer how you do your scheduling?
      • we have 16 subnets and space the provisioning 20min apart. I start at 8:40 am and run daily. After 2-3 weeks I go in the rotate the start times on the provision configurations to vary the start time for the subnets.
      • I have a report on the install date of the agent to see if provisioning is helping and I am catching machines.
        Name Install Date
        ptfacRDMT315d5 2013-10-22
        temp5 2013-10-21
        temp4 2013-10-21
        RDMT203WEBSRVC1 2013-10-20
        RDMT309AD64 2013-10-15
        MBARKRDMT135NBK 2013-10-13
        BScheibRdmt207N 2013-10-08
        ELCordC100C3 2013-10-08
        FAVILARDMTQ 2013-10-06
        jabra 2013-10-03
      • I really appreciate your help. I've configured the provisioning for all 20 subnets, so we'll see how that goes. I've not scheduled them yet, but plan on it.

        Did you have to do a SQL report? I'm not seeing where to do that "install date" through the wizard.

        Thanks again!
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In my experience with both KACE and other inventory systems, the only way to be 100% sure that every machine is in the system is to conduct a rigorous physical inventory and make sure every machine you touch is in the system.

Answered 10/24/2013 by: chucksteel
Red Belt

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