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KACE Product Support Question


How do I remove a "queued" report in KACE?

07/31/2012 5103 views

I tried to run an asset report that I "created" and it is now hung up.  Is there a place I can go to make sure the report is removed from queue?  Viewing assets has slowed to a crawl since I ran the report (never did get a result).

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Reboot - Settings > Server Maintenance > Edit Mode > Reboot

At least, that's what I've done in the past.

Once you get it back up, I strongly recommend running your reports through the MySQL Query Browser to make sure things are working before running them from the K1000.  If you need help getting started with this, please see section 7 of this post:

Primer for Writing SQL Select Statement Queries on the K1000 (w/Custom SQL Report example)

http://www.itninja.com/blog/view/primer-for-writing-select-statement-queries-on-the-k1000-w-custom-sql-report-example

John

Answered 07/31/2012 by: jverbosk
Red Belt

 
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