KACE Product Support Question

How do I import our company asset mgmt data from KWOK mgmt system to Dell KACE?

01/21/2016 972 views
We use KWOK mgmt system to store our company data which has to replace with Dell KACE so whatever we have on our existing asset mgmt system we want to see on Dell KECE? I believe from inventory I can see new laptops but it has KACE client installed for old machines and other hardware inventory we need to import from old system to Dell KACE.

Thank you!
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From an Asset Management Perspective what is the naming convention of your Asset records from KWOK? within KACE there is a direct relationship between inventory (agent installed devices) and Asset records, that each inventory item has an associated asset that is used to store the history of inventory changes.

The Asset is created using a field from Inventory to name the Asset, this is found in the Asset Type>Device area, shown below, where an Mapped Inventory Field is taken to create the matching Asset Field

The point being that if you have Asset data that you need to load in that is not captured from within KACE i.e Purchase Date, Vendor, owner, warranty, cost, depreciation etc etc  you are able to import that data using a CSV but you must make sure that the Asset Name, linked to inventory is used as the key field for the data import.

I would follow these steps.

1. Edit your Device Asset Type, add in any fields that you wish to import from KWOK

2. Set the link between Inventory and Assets, so the Asset name in KACE is the same as the Key Field from KWOK

3. Import the data from a CSV

Now when your agents are distributed and the Devices check in to KACE they should attach to the Asset record that you have imported.

If you have non Device Assets i.e Printers, Cameras, Hubs, Switches, Routers etc

You will need to create a new custom Asset type for each type of asset, add in the fields that need to be imported from KWOK then again import fro your CSV.

I hope that helps, if not get in touch and we can set up a call to explain in detail
Answered 01/22/2016 by: Hobbsy
Red Belt

  • Thanks this helps me with better understanding to import data to Dell KACE

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