Helpdesk Ticket All history report
03/20/2018 1131 views
I cannot seem to find a way to get a report that shows all the ticket history for a queue.
I have gone through the reporting wizard but I don't see a field that marks ticket history. I want something that shows me everything i would see if I looked at the History tab of a given ticket.
I feel like I am missing something super obvious since the ticket itself shows the history.