KACE Product Support Question
Users are not receiving emails
08/05/2016 800 views
Users are not receiving emails when ticket to assigned to them.
any custom/rules to do this? pls share if any
Community Chosen Answer
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Verify in Email on Events (Service Desk | Configuration | Queues | Choose queue and then scroll down) and make sure the respective checkbox is enabled.
Answered 08/08/2016 by: Ericenri