Help with uninstall of Semi-Managed Application (Script, Bat, Task Chain?) and replacement with new install (Symantec to McAfee)

Hi All, new to KACE deployment and I have a task to complete, and could use some pointers, as I think I'm missing a few basics and could use some help.

My object is to remove Symantec AV and replace it with McAfee AV.

I have 4 different versions of Symantec showing in Software, each with the Uninstall command listed. (Only 1 of which shows up as a managed installation)

manually initiating a simple Batch file with the MSIexec uninstaller command works fine for a local uninstall, but I'm unable to push it via KACE.

Ideally, I'd run an uninstall of Symantec, which would then immediately trigger the install of McAfee upon completion.

Any suggestions? Been there, done that?



I've tried to replicate steps here:


and will be testing this:


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Answers (2)

Posted by: akmagnum 2 years ago
Red Belt

.Go to the "scripting"  tab in the K1  ....

Go to "Tasks" .....

"On Success"......"Add"

Choose "Run a batch file"

Insert the script into the field provided......

Name it anything you want..........

Then add the device you want to run it on

in the "devices " tab........

Then........      "Run Now"

In the ........"Windows run as" Section of the script....

run it as "local System".

  • I have Type=Online Kscript, Status = Draft
    Deploy to test Label
    Windows run as local system
    For testing I've set it to Notify before run
    Schedule options set to "allow run without loggedin user" (testing with logged in user)
    "Run on next connection when offline"
    BAT file is listed as Dependency
    Tasks has On Failure - Continue
    On Success = Launch “$(KACE_DEPENDENCY_DIR)\SEPRemote2.bat” with params “”
    No option for "Run a Batch file"

    I "run now" and get the Notify before Run popup
    I see a cmd prompt flash up and disappear.
    Software doesn't get uninstalled.

    Tried adding verbose as : /L*V "C:\package.log" but no seeing log file created. - PADEvan 1 year ago
Posted by: akmagnum 1 year ago
Red Belt

You need to choose froom "operating systems" for the

option to appear.

Select the windows versions you are working with.

for the "Run a batch file" to appear.

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