Help Desk Request: Mail failure - malformed recipient address for escalation emails
A message that you sent contained one or more recipient addresses that were incorrectly constructed:
mcruz@ofmq.com; jslaughter@ofmq.com; tlamb@ofmq.com; mlarkins@ofmq.com; mthomas@ofmq.com: malformed address: ; jslaughter@ofmq.com; tlamb@ofm may not follow mcruz@ofmq.com
This address has been ignored. There were no
other addresses in your
message, and so no attempt at delivery was possible.
------ This is a copy of your message, including
all the headers. ------
To: mcruz@ofmq.com; jslaughter@ofmq.com; tlamb@ofmq.com; mlarkins@ofmq.com; mthomas@ofmq.com
Subject: [TICK:6805] ESCALATION FW: REQUEST FOR DATA: GAO
request for quality data related to the HVBP program
MIME-Version: 1.0
From: OFMQHelp@ofmq.com
Reply-To: OFMQHelp@ofmq.com
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: BASE64
Message-Id: <E1YDnjR-000Jqx-GO@ofmq-kbox.ofmq.com>
Date: Tue, 20 Jan 2015 23:21:33 -0600
VGlja2V0IEVzY2FsYXRlZC4KVGhpcyBNZWRpdW0gcHJpb3JpdHkgdGlja2V0IGhhcyBiZWVuIGVz
Y2FsYXRlZCBhbmQgYW4gZXNjYWxhdGlvbiBlbWFpbCB3aWxsCmJlIHNlbnQgZXZlcnkgMjQwIG1p
bnV0ZXMuCgpGb3IgY29tcGxldGUgZGV0YWlscywgc2VlOgogICAgaHR0cHM6Ly9vZm1xLWtib3gu
b2ZtcS5jb20vdXNlcnVpL3RpY2tldD9JRD02ODA1Cgo=
But if I just put 1 email in the cc list for the ticket category, it does not send out the mailer-daemon.
Can anyone shine a little light on this?
Thank you.
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I'll be watching this. I'm having the same issue as well. But not all users and not all the time. I'm having trouble tying it down to one source. - AndrewQ 9 years ago
Answers (1)
Comments:
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Chucksteel is correct. I did, however, contact technical support and they acknowledged that this is an issue. Same thing happens if a user enters email addresses in the Ticket CC with a ; instead of a , - h2opolo25 9 years ago
