I have been approached with the question referencing deploying of BackBoard Instant Messenger via KACE box and would like to know if the issue has been experienced by anyother KACE user[s]. 

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I have not, but a simple Google search pointed me to this web site: http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center/Enterprise-Instant-Messaging.aspx

Click on the bottom section called "For Administrators" and there are some documents that you can browse.  From what I see, you simply add the /S switch after the path to the installer and it performs a silent installation.

Answered 03/27/2013 by: M P
Purple Belt

  • During my research I came across an application @ www.exetomsi.com that I found very interesting*
    • i use exetomsi professional and its really useful to build msi packages from exe. But i dont think you need exetomsi for this deployment. You should be able to deploy it by using BlackboardIMSetup.exe /S as a managed install in Kace.
  • Thank you, samuelcolt
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