Software Deployment

I suspect that the MSI has a custom dialog which it is displaying, perhaps by Custom Action? If you log the install, open the log whilst that dialog is being displayed. That will tell you the dialog's name (if it's in the Dialog sequence) or the name of the CA, if it's being displayed in that way. You can then set the package to skip over the dialog/condition-out the CA.

The last lines of the log at the time the Dialog is displayed are:

Action start 15:35:43: InstallODBC.
Action ended 15:35:43: InstallODBC. Return value 0.
Action start 15:35:43: InstallFinalize.
Action ended 15:35:43: InstallFinalize. Return value 1.
Action ended 15:35:43: INSTALL. Return value 1.
Action ended 15:35:43: AccessRT2002. Return value 1.
Action start 15:35:43: ISCleanUpSuccess.
1: Shutting down the PRC server...
1: RPC server shut down.
Action ended 15:35:43: ISCleanUpSuccess. Return value 1.
Action ended 15:35:43: INSTALL. Return value 1.

When I close the Dialog, the next lines are:

1: MsiServerStartup ends
Action ended 15:45:12: ISMsiServerStartup. Return value 0.
MSI (s) (60:E4) [15:45:12:872]: Product: Pyramid Networking Client -- Installation operation completed successfully.

I think it's the custom Action "ISMsiServerStartup". Sounds like a Standard Installshield Custom Action, right? Can I disable this CA without side effects? What is the best way to disable it?

What is the best way to disable it?

least impact is to add a condition to it that says 1=2 (and to save the change in an MST)

Can I disable this CA without side effects?

test it [;)]

PJ

The good news: setting the condition for ISMsiServerStartup to 1=2 eliminated the dialog
The bad news: The Installation crashed, because this CA seems to be elementary for the proper function of the install routine.

Even more stupid: The Dialog also comes up at the Uninstall - and shows the same checkbox as on install: "Launch Pyramid Networking Client" ;-)

Maybe I've got to do some short AutoIt Scripting to get the final solution.

Anyway, thanks for helping!