/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


Force user requirement for 2nd tier of category?

06/10/2019 219 views

Sorry if this is a dumb question but is there a way to force a user to select an answer in the second and third tier drop down of a category in a queue? Right now users tend to just select the top level and leave the second or third drop down as "Please select one...". Needless to say this irks management who gets usage reports, and we don't want to force the techs to guess and change them. 


Thanks!

0 Comments   [ + ] Show comments

Comments


Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ