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KACE Product Support Question


Force a date/time in K1000 help desk

07/18/2016 906 views
Hey everyone.

Looking to force a certain due date or time based on a selection from a drop down.
Basically, we have a certain option - option B - also we have a date and time selector, and when option B is selected, we want the submitter to have to choose at least the next day or 24 hours from the submitting hour/time.
Is this possible to do in Kace? 
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Unfortunately KACE doesn't currently support that kind of conditional logic.  Head over to the UserVoice forum to vote up this functionality.  http://www.itninja.com/link/k1000-uservoice-feedback-forum

You may be able to write some ticket rules to simulate this functionality on ticket save.  Others here might have some similar use cases and configurations.

Answered 07/19/2016 by: grayematter
5th Degree Black Belt

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