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09/10/2019 63 views

I'm having an issue where if I install FileMaker 18 manually it creates shortcuts like it's supposed to but when deploying the same package through SCCM it doesn't create a quick launch shortcut, just the desktop shortcut.  Anyone else having this issue?  It's the same source files and it reads the Assisted Install.txt but no quick launch shortcut.

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Most likely it is caused by the execution context. SCCM's agent uses the local SYSTEM account to perform an installation.
As I remember, the quick launch icons are added per-user (in the user's profile folder), so that's why execution in a different context is not able to create them for the user.

To make sure if that's the case, you can install the software manually using PSEXEC -si.

If you provide more details, what is the exact path and target of the quick launch shortcut, what is the operating system version etc. then I will try to dig deeper as for now, I don't recall how it could be handled.

Answered 09/11/2019 by: rad33k
Third Degree Brown Belt