I was trying to package Fiery Command WorkStation 5.2 and i can see 2 shortcuts under 2 differnt folders and only one of them launches and the other gives a error message - 'AdobeFnt11.|st' can not be opened because either its damaged or not correctly decoded. And my system has Adobe installed on it, so can any one tell how to solve this issue?

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Does it work correctly with a manual installation?

Try a 'gap capture' using your favourite lightweight snapshot tool (Picture Taker, InControl, InstallRite et al) by installing your MSI and then the vendor setup over the top.

That should identifiy anything missing in your MSI that you can then incorporate into your package.

Hope that helps,


Answered 10/29/2012 by: dunnpy
Red Belt

  • I am having this issue with the manual install of the .exe itself.
  • get the correct source... The package is as good as the source.
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>I am having this issue with the manual install of the .exe itself.

Then it's the vendor's issue, not yours!

Answered 10/30/2012 by: VBScab
Red Belt

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Thanks all. Has anyone got a chance to package it. I tried to capture, but the msi install gives a missing dll. And I dont get a silent switch when i do the exe /?

Please guide.


Answered 10/31/2012 by: shamu99
Fifth Degree Brown Belt

  • First find the extracted folders in the temp directory:"Common Utilities","EFI Command Workstation","Fiery User Software Install".

    Create a answer file with the command:
    EFI Command Workstation\setup.exe" -r
    and find the answer file in c:\windows folder.

    After the installation you need to extract the driver certificate with certmgr.msc
    The certificate "x-rite incorporated" expires in 2010 but works fine..

    Create a package that includeds all the extracted installations folders and the certificate.

    [1] Create a custom action to install the certificate in the right folder: *run before the setup.
    Set WshShell = CreateObject("WScript.Shell")
    WshShell.Run "cmd /c c:\PROGRA~2\Fiery\CA_INS~1\CERTIF~1\CertMgr.exe -add c:\PROGRA~2\Fiery\CA_INS~1\CERTIF~1\i1_driver.cer -s -r localMachine TrustedPublisher",0,True
    [2]Create a custom action for the silent install:
    Set WshShell = CreateObject("WScript.Shell")
    WshShell.Run "cmd /c c:\PROGRA~2\Fiery\CA_INS~1\EFICOM~1\setup.exe /s /f1c:\PROGRA~2\Fiery\CA_INS~1\EFICOM~1\CA_Install.iss",0,True

    ***UNINSTALL Custom Action***
    cmd /c c:\PROGRA~2\Fiery\APPLIC~1\CA_INS~1\EFICOM~1\setup.exe remove /removeonly /s /f1c:\PROGRA~2\Fiery\APPLIC~1\CA_INS~1\EFICOM~1\CA_Uninstall.iss
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