Software Deployment

Use procmon to locate the missing file/permission issue.

Could you please eloborate on how and what needs to be done using Procmon

ProcMon is a process, file and registry monitor. When you run it, it enumerates all file and registry access that takes place as processes execute. You will need to set up exclusions (e.g. your anti-virus program's executable) in order to keep the view manageable. The two most important 'Results' to look for are 'NAME NOT FOUND' for files and folders which are missing and 'ACCESS DENIED' for file system or registry permissioning errors.

To be completely honest - and no offence is intended - if you don't understand what it tells you, you're in the wrong job.

Of course, you may already have a favoured process/file/registry monitor, in which case use that instead of ProcMon.

Sekhar,

To get started with Process Monitor (ProcMon) have a look at:
Advanced Windows Troubleshooting with Sysinternals Process Monitor
http://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=346

ORIGINAL: AngelD
http://www.microsoft.com/emea/spotlight/sessionh.aspx?videoid=346...for which you will need to download and install Microsoft Silverlight, BTW.

Yeah, seems that Microsoft are using Silverlight for everything now days.

Hi All,

Thank you very much for all your suggestions and support.
After i downloaded and installed "install_flash_player_10_active_x", my issue is fixed.

Thanx again

ORIGINAL: Rajasekar_BS
After i downloaded and installed "install_flash_player_10_active_x", my issue is fixed. Did the vendor's installation instructions not list that as a pre-requisite? Is their installation routine too stupid to detect that it was a) required and b) not present? I presume you have added THAT to YOUR package? I presume further that, if the answer to my first question is 'No', that you have suggested that the vendor documents the requirement?