Software Deployment Question

error 2920

04/04/2008 9084 views
I ran the log on the install of the transform. Trying to test the installation, it returned an error 2920.

MSI (s) (90:AC) [15:45:12:578]: File: c:\WINDOWS\system32\gwenv1.DLL; To be installed; Won't patch; No existing file
MSI (s) (90:AC) [15:45:12:578]: Source for file 'gwenv1.dll' is compressed
MSI (s) (90:AC) [15:45:12:578]: Product: GroupWise -- Error 2920.Source directory not specified for file gwenv1.dll.
Error 2920.Source directory not specified for file gwenv1.dll.
MSI (s) (90:AC) [15:45:12:578]: User policy value 'DisableRollback' is 0
MSI (s) (90:AC) [15:45:12:578]: Machine policy value 'DisableRollback' is 0
Action ended 15:45:12: InstallFinalize. Return value 3.

How and where can I specify a source directory for this .dll?

Thanks in advance,
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All Answers

First verify that the directory; Directory.DefaultDir (Table.Column) is correctly defined for the component holding the "gwenv1.DLL" file.
Is the file external or in a CAB? Check the File.Attribute value for the "gwenv1.DLL" entry

How and where can I specify a source directory for this .dll?
For external files it's defined by the Directory.Default value ([targetname]:[sourcename])
Answered 04/04/2008 by: AngelD
Red Belt

1.First of all, when I look at the directory table in Direct Editor under DefaultDir, I don't see where there is a component holding the gwenv1.DLL file...(maybe that's the problem).
Can I add an entry to this directory table? or Is that done somewhere else in Direct Editor?

2. gwenv1.dll is in the CAB.

3. file attribute value for gwenv1.DLL = 16384.

Thanks in advance...
Answered 04/04/2008 by: tonybenj
Senior Yellow Belt

Does the File.Sequence value reflect the correct Media.LastSequence entry for the CAB it's included in?
If you (ICE) validate the MSI does it give you any error relate to the file, file's component or alike?
Answered 04/05/2008 by: AngelD
Red Belt

Sorry, forgotten to answer you question.

1. To locate the component holding the file go into the Table view and locate the File table.
Locate the File.File=gwenv1.DLL entry and the File.Component_ value (ex. gwenv1.DLL) will give you the component.
Then look in the Component table and find the entry where Component.Component=File.Component_.
Then check the Directory.DefaultDir column value for the entry where Directory.Directory=Component.Directory_.

Hope that helps
Answered 04/06/2008 by: AngelD
Red Belt

Hello AngelD,
Thanks for the response.....
File.Component_ = engine
Component.Component = engine
There no entry in Directory.DefaultDir for engine but I do see where there is an entry gwenv1.DLL in Directory.Directory with Directory.Directory_Parent = TargetDIR and Directory.DefaultDir = System32.

Again Thanks..
Answered 04/07/2008 by: tonybenj
Senior Yellow Belt

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