KACE Product Support Question
Email on events not working
I have started to setup the ticketing system in our company.
I seem to be able to only get emails to "owners" when the tickets are closed.
But the owners don't get an email when the ticket is created.
And the "Submitter" doesn't get an email when there is a "status" change
in the tickets.
I have all the events Ticked to send the mails, but nothing happens.
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