/build/static/layout/Breadcrumb_cap_w.png

Miscellaneous Question


Email attachments in Kanji making turning ticket to gibbeirsh

02/16/2017 543 views
Hi all,

I have users in Japan that when they add an attachment to a ticket the ticket turns from Kanji to gibberish.  Everything works normally until an attachment is added, somewhere the language is causing problems.

Any ideas?
1 Comment   [ + ] Show comment

Comments

  • I would contact support. As I workaround maybe submitting a PDF instead of a text document would work? Or perhaps putting text docs in a ZIP, then attaching it?

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ