Editing Asset causes Assigned User to reset to Default
Has anyone experienced this "Bug"?
I imported all my AD users via LDAP and am using it to assign them to their Workstation Asset. Things are going well however, when i edit the asset to make a change to something, it sets the user field to "unassigned" even if it was previously assigned to a user.
This means every time I edit an asset I will need to reassign the user to it. That is not going to work because my guys will always forget to do that.
Is this a bug or am I just doing something wrong? Your help would be greatly appreciated
Thank you,
-Phil
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Answers (1)
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Posted by:
ms01ak
11 years ago
It's a bug, contact support they have a patch for it. The drop down menu just shows up as blank but the data remains, even if you generate a report on the asset.
Comments:
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Hrm, not sure if what we just installed this morning fixed the issue but a patch was given to us by Kace for a different issue and it resolved the issue
Let me get that patch filename - talkwithphil 11 years ago -
Looks like we got the 5.4.7xxx latest patch that resolved this bug. thanks. - talkwithphil 11 years ago
