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KACE Product Support Question


Easy way to mass change software licenses to unit?

11/17/2017 465 views
License Compliance will only work if marked unit or enterprise and we have software titles that are marked subscription (because that's what they are) so the count is not working.
Is there an easy mass way of changing the software to unit without having to go into each individual license to change or without losing any other information including the Purchase Orders we have attached?
ThanksĀ 
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If you can identify the field in the table of the KACE database that identifies that the software license is marked as subscription you may be able to write a ticket rule that will update the value in the database, but that is a high risk strategy, you need to be careful
Answered 11/20/2017 by: Hobbsy
Red Belt

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If you can identify the field in the table of the KACE database that identifies that the software license is marked as subscription you may be able to write a ticket rule that will update the value in the database, but that is a high risk strategy, you need to be careful
Answered 11/20/2017 by: Hobbsy
Red Belt

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