Systems Management Question

Does anyone have any information on Kace agent relay function ?

09/25/2018 1160 views
I have seen this in product promotions 
"remote machine actions allow the Agent Relay Tunnel to start a custom machine action via a designated computer in a remote subnet."  , but cannot see or figure out how to do any of this. cannot find any of this in documentation either. not sure if I missed it .any information is appreciated 
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Answer Chosen by the Author

Go to Settings | General Settings |Device Actions.
You can setup anything you like (click on the Super Mario Button next to the function to get more info) like ping a remote machine etc.

If setup you can go to the Inventory | Devices and see the litte triangle next to IP Address.
There you can find the configured ones.
You need to sit on a machine with an active agent for this appliance since the agent on your local machine is used to start the device action.
There was a similar function before but it needed ActiveX so only a limited amount of customers were able to use it.
Answered 09/25/2018 by: Nico_K
Red Belt

  • Thank You Nico_K

All Answers


Hi this is the location in the admin guide to the feature:

Managing inventory > Using Device Discovery > Discovering devices on your network > Add a Discovery Schedule for SNMP-enabled non-computer devices

Go to No.6 to find out about the feature: 

Expand Relay and select the Discovery options."

Answered 11/25/2018 by: mulimotola
Senior White Belt

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