Display pic in KB article that is stored on the kbox
I have copied a few JPGs to the Kbox client drop share \\kbox\clientdrop
I'd like to display those images within Knowledgebase articles but it doesnt seem possible. I'm not sure if this is a problem the Kbox has accessing its own shares or a limitation of markdown script, or user error!
Both the ways of displaying an image listed below work fine. But if I replace the address with that of a Kbox share it just doesnt display anything.
<img src=http://www.website.com/image.jpg />
Kbox samba locations that I've tried, UNC and file
\\kbox\clientdrop\image.jpg
file://///kbox/clientdrop/image.jpg
I'd like to display those images within Knowledgebase articles but it doesnt seem possible. I'm not sure if this is a problem the Kbox has accessing its own shares or a limitation of markdown script, or user error!
Both the ways of displaying an image listed below work fine. But if I replace the address with that of a Kbox share it just doesnt display anything.
Kbox samba locations that I've tried, UNC and file
\\kbox\clientdrop\image.jpg
file://///kbox/clientdrop/image.jpg
0 Comments
[ + ] Show comments
Answers (2)
Please log in to answer
Posted by:
RichB
12 years ago
There is the ability to add Attachments to a Knowledgebase Article.
I can't seem to test my Knowledgebase now without errors Saving!
I can't seem to test my Knowledgebase now without errors Saving!
Posted by:
stubox
12 years ago
Hi RichB
Thanks that seems to work! Attach the picture to the article, hover over the link to get the path, then reference the picture by its new Kbox location to display it.
The location of attached JPG: http://wbc-kbox-1/packages/kb_attachments/2/test.jpg
Markdown syntax to display JPG: 
Thanks
Stubox
Thanks that seems to work! Attach the picture to the article, hover over the link to get the path, then reference the picture by its new Kbox location to display it.
The location of attached JPG: http://wbc-kbox-1/packages/kb_attachments/2/test.jpg
Markdown syntax to display JPG: 
Thanks
Stubox
Rating comments in this legacy AppDeploy message board thread won't reorder them,so that the conversation will remain readable.