KACE Product Support Question
Devices not checking in after upgrade to 8.1
10/24/2018 580 views
good evening and hoping everything is going well.
im fairly new to the KACE environment and so far im liking what ive been able to configure at my current job using KACE.
ive been searching everywhere for an answer to my question.
we recently upgraded our KACE server from 7.1 to 8.1 successfully.
now, we've been facing slowness on loading the pages (even on a FreeBSD VM with 16 cores and 65 Gb of RAM) and we lost the ability for the devices to check in regularly.
we've been able to run the command runkbot.exe 4 0 and the inventory gets updated successfully, but we got more than 3800 devices that, for obvious reasons, cant be done manually.
would yall be so kind in helping me out providing some insights/advises on how to get this fixed?
Thanks in advance!!