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detex.exe consuming high CPU

We just starting seeing alerts on several servers that show detex.exe consuming high amounts of CPU.  Is anyone else experiencing this or know what detex.exe is responsible for?

C:\ProgramData\quest\kace\modules\detex\detex.exe


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Answers (6)

Posted by: KevinG 2 weeks ago
Red Belt
0

What version of SMA and Agent?


C:\ProgramData\quest\kace\modules\detex\detex.exe is used by the KACE Agent.

What task was running at the time? ... KACE patching?

Posted by: wmichel23 2 weeks ago
White Belt
0

SMA 12.0.149 and the Agent was 12.0.38.  Nothing (no patching, inventory or scripts) seemed to be running at the time but detex.exe never released the resources.

Posted by: wmichel23 2 weeks ago
White Belt
0
I restarted the process and it did not spike back up after that.  It happened on a number of servers so i'm curious why and what's causing it.  Quest support asked us to ensure that all AV exclusions were in place but that has always been in place.
Posted by: IDSI support 1 week ago
Senior Yellow Belt
0

I am having the same issue.  detex.exe staying at very high CPU usage when nothing else was happening on the system.  Closing the process and letting the agent restart it calms it down for a while, but by the next day it has gone up again.

SMA 12.1.168, agent 12.1.52

We use CylancePROTECT for our AV, and AV exclusions aren't helping me either. I will try uninstalling Cylance on a test system and report back tomorrow if that changes anything.

Posted by: IDSI support 6 days ago
Senior Yellow Belt
0

So far so good after one day, no sustained high CPU for detex.  Looks very likely to be some interference with the antivirus, but not sure what.  It isn't raising any issues in the antivirus logs and I had full exclusions for it anyway...

Posted by: IDSI support 3 days ago
Senior Yellow Belt
0

Further follow up - weekend has come and gone with no sustained high cpu for detex when running the test box without antivirus.  Now to figure out what the AV is doing that is still getting tangled with detex...

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