The Desktop shortcuts fro ArcGIS 8 still remains after uninstall. i used .bat file to uninstall ArcGIS 8 and then install ArcGIS 9.1. The installation works fine but the desktop shortcuts for ArcGIS 8 still remains.

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If this is an MSI installation is the desktop shortcut located in the Shortcut table?
Also, are there any conditions on the component holding this shortcut?
Answered 11/10/2006 by: AngelD
Red Belt

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put one or more entries in the RemoveFile table of the new app, with InstallMode value 2 (remove when installing), pointing to the old version shortcuts on the desktop
Answered 11/10/2006 by: aogilmor
Ninth Degree Black Belt

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If you used a batch file for the installation why don't you just use a delete the .lnk from the desktop in the batch file....

For some stupid reason, it seems that package developers are using custom actions to setup the shortcuts - unless it is specifically handled in the custom action(or another custom action) the MSI will not remove the shortcut on it's own.

I would suggest that during your testing of applications you include the removal of your product - That way you can know ahead of time if the desktop icon is going to be left and change the MSI prior to deploying it..
Answered 11/10/2006 by: gmorgan618
Blue Belt

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