Desktop has duplicate bios serial numbers
Need to update bios or reimage?
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Posted by:
jknox
12 years ago
If you are seeing it in the K1000 computer inventory, I would check WMI first as this is how the KBOX gets inventory assuming you are using a Windows OS.
In a command prompt, run this: wmic get bios serialnumber
See what it returns. You might need to rebuild your WMI repository: http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx
In a command prompt, run this: wmic get bios serialnumber
See what it returns. You might need to rebuild your WMI repository: http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx
Posted by:
WGM_Jeff
12 years ago
I would try updating the BIOS first. If that didn't work, you could always reimage.
Posted by:
Hammer1790
12 years ago
What BIOS Version is it running? Manufacturer? You can access the BIOS serial number by running this command
"wmic bios get serialnumber" (Without Quotes)
Reply with the results
"wmic bios get serialnumber" (Without Quotes)
Reply with the results
Posted by:
jmaclaurin
12 years ago
Or the machine was rebuild and what you are seeing is a new and old record. If the MAC address is the same, then its likely the same machine.
Comments:
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Actually, I just had another thought. If you replaced the motherboard on that machine, some vendors (most that I know of) will provide a tool to update the bios serial number. Either way, just to be sure, find the machine in question and visually check it. - jmaclaurin 12 years ago
