Software Deployment

I would normally suggest a process-termination script as part of the package but, in the case of Outlook, I think that's a bit risky, particularly if users have external PSTs open.

I would suggest a round-robin email beforehand, warning users that an update will take place on date 'x' at time 'y' and tha they are advised to close all Office apps, then list them - users are often confused about what constitutes an Office app. Follow that email with another, similar one the day before D-Day. Your emails should disclaim responsibility for any after-effects if the user fails to close down the applications properly. They can't legitimately complain if they've been warned ad nauseum beforehand.

Download the package to the local client cache in advance. Create an SCCM program in the Outlook SCCM package with the command line "cmd /c". Then advertise as a mandatory program it to the clients. The package downloads in the background, then executes "cmd /c" which simply opens and closes a command window. Now the source files are downloaded and you can use your separate package to close Outlook and then run the Outlook install without the delay of downloading again. You just need to make sure that the "cmd /c" program is part of the Outlook SCCM package.

You might consider popping up a message window for the users telling them to close Outlook prior to installing.

ORIGINAL: stevemc

I am trying to come up with a method of closing outlook 2003 if it is running at the Outlook 2007 deployment time. Has anyone tackled this and if so what are my option.

I am deploying with SCCM and would rather avoid using a separate package (chaining the two together) as this causes delays in the user experience. The script runs and closes Outlook 2003 and then there is a long delay while the 2007 package is downloaded before execution. I need it to be immediate.

Thanks

SMC

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