Deploying IE10 or IE11 OK....but not IE11 on top of IE10

Good afternoon,

I have been tasked with creating deployable IE10 and IE11 x86 and x64 packages. After some usage of the IE customization tool from MSFT, I've got packages for both titles and both platforms.

Testing on IE8 (Win7x86SP1), I can deploy IE10 or I can deploy IE 11, separately. However, if I deploy IE10 first and then try to deploy IE11 on top of it, Kace indicates it is downloading software, then installing, and it's done rather quickly. Upon restart, IE10 is still installed.

Not sure what's happening here, or if there's some type of dependency with IE10 that I have to install first but, if my IE11 package deploys fine on an IE8 machine, I assume it would deploy just fine on top of IE10.

What am I missing?

-- Ray

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Answers (1)

Posted by: Pressanykey 5 years ago
Red Belt
just a few quick ones, are you sure that it is really 10 present after installing 11? I've seen some instances where in the Help dialogue 10 was shown, but in reality 11 was present.
Also, I'd prefer to remove an existing version before installing a newer one (DISM to get rid of none packaged instances), perhaps a reboot between removal of the older version and installation of the newer version...

Just my tuppence


  • If it says IE10 but it's actually IE11, how would I know?

    Installed updates says IE10 - rskwire 5 years ago
    • Examine the executable's file information perhaps? - Pressanykey 5 years ago
    • I made a Custom Inventory Rule to identify IE 11:

      RegistryValueGreaterThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer, svcVersion, 11) AND RegistryValueLessThan(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer, svcVersion, 12)

      You'll want to create a new software entry named IE 11 - CIR (or something similar so you know what it is) and paste that code above into your Custom Inventory Rule field. Make sure you select Operating Systems.

      Once machines begin to check-in, that Software Inventory item (IE 11) will begin to populate - rockhead44 5 years ago

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