KACE Product Support Question

Deploying Desktop Shortcuts

01/28/2017 4142 views
I am trying to deploy a desktop shortcut to clients but am having trouble. The desktop shortcut is a shortcut to a shared network folder on a different server. I tried using the Desktop Shortcut Wizard but the shortcut that was created does not go anywhere or do anything when I double-click it. 
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All Answers

hi mid,
first can you tell me which window you are using?

Answered 01/29/2017 by: jonsnow
Green Belt

  • I am using windows 10, client machines are xp and 7
To the User or to the Public Desktop? Kind of significant...
Answered 01/29/2017 by: VBScab
Red Belt

  • To the user, all of them login with the same username
Have you tried using a GPO? I always use GPO's to create shortcuts and links to the desktop and to favorites in IE if needed.
Answered 01/30/2017 by: Lanman145
Second Degree Blue Belt

Here are two alternatives to the wizard which users have found successful in the past:
1. http://www.itninja.com/question/creating-desktop-shortcuts-with-custom-icons

I've only deployed shortcuts for local programs, not network locations, so I don't know if there's some subtlety I'm missing.
Answered 02/02/2017 by: JasonEgg
Red Belt

Create the shortcut on a test machine. Then create a .bat file. In the .bat file use the command line below. ZIP up the files, and upload them to a software record. Create you managed install for the machines that need it, and deploy. 

copy /y "shortcut.lnk" "%public%\desktop"
Answered 02/02/2017 by: dugullett
Red Belt

you can follow this step:
1-go to control panel
3-then click on change desktop icon.

Answered 01/29/2017 by: jonsnow
Green Belt

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