/build/static/layout/Breadcrumb_cap_w.png

Deploying Adobe Pro XI 64bit

I am using the same package I developed for our x86 platform and it works every time, yet it fails for x64 platform.  I am using the following command line;

msiexec /I AcroPro.msi TRANSFORMS="AdobeXI_K2.mst" /qn

Yet if I run it from the machine itself it installs just fine. 

I have read where the MS Visual C++ 2010 Redistributable Package (x64) is required for Adobe Pro and this is installed as a post installation task.


4 Comments   [ + ] Show comments
  • I think you need that vis c++ installed before the adobe Pro package - Badger 9 years ago
  • It gets installed early in the task list, Adobe gets installed last. - wd_bs 9 years ago
  • also, ironically, I think you might the x86 and x64 vis C++. have you tried running the MSI on its own and checking what the GUI throws our, or check the eventvwr to see the error??? - Badger 9 years ago
  • Nothing in event viewer, installs fine when running it manually. - wd_bs 9 years ago

Answers (2)

Answer Summary:
Posted by: anonymous_9363 9 years ago
Red Belt
0
Any pre-requisite needs to be installed before the main application. The clue's in the name.

As ever, adding the '/l' (log) argument to your command line will produce a log which will tell you exactly why it's failing.
Posted by: bwilkerson 9 years ago
Fourth Degree Brown Belt
0
I had the same problem and determined the issue causing the failure was in the MSI that is built using the packager.

I ended up making two separate install packages using the Creative Cloud Packager one for 32bit and one for 64bit.   Then I just renamed and copied the 32bit MSI to the build folder of the 64bit package.   I made sure they had unique names like this:
AcrobatProXI_x64.msi
AcrobatProXI_x32.msi


Then I made a batch file that looks like this and put it in the root folder the packager created:

@echo off
start /wait msiexec.exe /i "Exceptions\AcrobatProfessional11.0-mul\AcroPro.msi" EULA_ACCEPT=NO SUITEMODE=1 OWNERSHIP_STATE=1 IGNOREVC10RT=1 LANG_LIST=en_US INSTALLLEVEL=101 AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1 TRANSFORMS=Exceptions\AcrobatProfessional11.0-mul\Transforms\en_US.mst /qn
start /wait msiexec.exe /p "Exceptions\AcrobatProfessional11.0-mul\AcrobatUpd11004.msp" /qn
start /wait msiexec.exe /p "Exceptions\AcrobatProfessional11.0-mul\AcrobatSecUpd11005.msp" /qn

IF EXIST "%PROGRAMFILES(X86)%" (goto 64bit) else (goto 32bit)

:64bit
start /wait msiexec.exe /i "build\AcrobatProXI.msi" /qn
goto:eof

:32bit
start /wait msiexec.exe /i "build\AcrobatProXI32.msi" /qn


Finally I zipped it up and uploaded it to the KACE

I hope this helps

Comments:
  • I'll give it a try, thanks for the help. - wd_bs 9 years ago

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ