Deploying Adobe Photoshop Elements 9 with SCCM reports failure.
Hi
I am distributing Photoshop elements 9 directly from the package (not a TS) to a collection. It fails. If I manually connect to the DP from a client and run the unattended command line it works fine and installs silently using the following command
Setup.exe /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX"
SCCM reports the package as a failure, even though it installs successfully, on 42 pc's. I initially thought it didn't install at all. I was wrong. Why is SCCM reporting failure when the package did install correctly on all 42 pc's?
Any help would be great as I am really stumped.
The error I get in config manager is
The Program for advertisement "DAW2005E" failed ("DAW00038" - "Per-System Unattended"). A failure exit code of 255 was returned. User context: NT AUTHORITY\SYSTEM Possible cause: Systems Management Server (SMS) determines status for each program it executes. If SMS cannot find or correlate any installation status Management Information Format (MIF) files for the program, it uses the program's exit code to determine status. An exit code of 255 is considered a failure. Solution: For more information on the exit code, refer to the documentation for the program you are distributing.
I am distributing Photoshop elements 9 directly from the package (not a TS) to a collection. It fails. If I manually connect to the DP from a client and run the unattended command line it works fine and installs silently using the following command
Setup.exe /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX"
SCCM reports the package as a failure, even though it installs successfully, on 42 pc's. I initially thought it didn't install at all. I was wrong. Why is SCCM reporting failure when the package did install correctly on all 42 pc's?
Any help would be great as I am really stumped.
The error I get in config manager is
The Program for advertisement "DAW2005E" failed ("DAW00038" - "Per-System Unattended"). A failure exit code of 255 was returned. User context: NT AUTHORITY\SYSTEM Possible cause: Systems Management Server (SMS) determines status for each program it executes. If SMS cannot find or correlate any installation status Management Information Format (MIF) files for the program, it uses the program's exit code to determine status. An exit code of 255 is considered a failure. Solution: For more information on the exit code, refer to the documentation for the program you are distributing.
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Answers (3)
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Posted by:
dunnpy
12 years ago
When you run it manually from the DP is it a silent installation?
I would suspect not, as your commandline would indicate that setup.exe is extracting an MSI - everthing after the '/v' is passed to the MSIEXEC commandline.
You may need to do some testing here, but try something like:
setup.exe /S /UL1033 /V"SERIALNUMBER=xxx-xxx-xxx-xxx" /qn
Hope that helps,
Dunnpy
I would suspect not, as your commandline would indicate that setup.exe is extracting an MSI - everthing after the '/v' is passed to the MSIEXEC commandline.
You may need to do some testing here, but try something like:
setup.exe /S /UL1033 /V"SERIALNUMBER=xxx-xxx-xxx-xxx" /qn
Hope that helps,
Dunnpy
Posted by:
clivebuckwheat1
12 years ago
The install is completely silent using
Setup.exe /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX"
But sccm reports an error even when the program installs fine.
When I added the /S /qn switch I was prompted all the way through.
Setup.exe /UL1033 /V"SERIALNUMBER=XXXX-XXXX-XXXX-XXXX-XXXX-XXXX"
But sccm reports an error even when the program installs fine.
When I added the /S /qn switch I was prompted all the way through.
Posted by:
dunnpy
12 years ago
I missed the bit about SCCM reporting an error, even on a successful installation [:)]
There is an entry for Photoshop Elements 9 in the Package KB - here which may help you further.
There is a link to an Adobe KB from that link that mentions how to create an override xml file that may help to use the setup.exe without errors.
Hope that helps,
Dunnpy
There is an entry for Photoshop Elements 9 in the Package KB - here which may help you further.
There is a link to an Adobe KB from that link that mentions how to create an override xml file that may help to use the setup.exe without errors.
Hope that helps,
Dunnpy
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